Where
is my order? When will it be here? Do you have any of these in stock?
How long till I can receive 500 of these?
Using leading edge
technology, Monk Office Supply wants to provide their Sales
Representatives with customer and inventory information at their
fingertips. Using a Palm m105 the Sales Reps will have the ability to find
a customer’s order status and up-to-date inventory information in
seconds.
Currently, Sales Reps
obtain customer and inventory information as paper reports prior to each
sales call. These reports
provide information useful to Sales Reps during a sales call, but due to
the nature of the medium, information may be difficult or time consuming
to extract.
Monk
desires an innovative approach to arming their Sales Reps with this
valuable information. Using Personal Digital Assistant (PDA) and Internet
technology, this project will produce a system to meet Monk’s current
needs as well as allow for future expansion to provide more diverse
functionality and content.
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